SUPPORT

Support / Asistență

Effective and last updated: August 11, 2026

Contact [email protected]. Safety reports are triaged as soon as possible; urgent credible threats are prioritized, and ordinary moderation reports target an initial response within 24 hours.

Include in your message

App version, platform and OS version, device model, whether the issue was offline or in a private room, approximate time, and a non-sensitive description. Never send private boundaries, sensitive answers, alcohol consumption, passwords, or reconnect tokens.

Safety

Use Skip, Report, Block & leave, or leave the room. Hosts can remove participants. For immediate danger, contact local emergency services; this support channel is not an emergency service.

Common fixes

Update the app, restart it, verify internet access for online rooms, and rejoin only with a fresh invitation. Settings → Delete all local data resets local state.

Română

Contactează [email protected]. Sesizările urgente sunt prioritizate, iar pentru moderarea obișnuită ținta este un răspuns inițial în 24 de ore. Nu trimite limite private, răspunsuri sensibile sau tokenuri.